The phone numbers and links below pertain to emergency services, government agencies, hospitals, utilities, education and media. SEOA does not list or endorse commercial entities.
Public Safety Information
Emergencies
Dial 9-1-1
Kerr County Sheriff’s Department
830-896-1216
www.kerrcountysheriff.com
CodeRED is a community service that notifies county residents about emergency situations or critical community alerts. You must be signed up for this service and can receive notifications via telephone or other means. The Saddlewood Estate Owners’ Association strongly recommends that all residents complete the registration process by logging on to the Sheriff’s Department website above and clicking on the CodeRED symbol to be redirected to the registration form. A list of FAQs is also included at this site.
Kerr Emergency 9-1-1 Network
Kerr Emergency 9-1-1 Network supports and manages the county wide enhanced 9-1-1 system. This organization offers the blue street number signs for your property that are helpful to emergency personnel. The signs can be purchased through the Kerr Emergency 911 Network at their offices at 819 Water St., Ste. 270. This is the One Schreiner Center building.
830-792-5911
www.kerr911.org
Kerrville Fire Department
Although Saddlewood Estates is not within the boundaries of the City of Kerrville, the Kerrville Fire Department is the first responder to our neighborhood for calls to 9-1-1 regarding structure or brush fires. Other local volunteer fire departments will be called in as needed. In addition, the Kerrville Fire Department provides Emergency Medical Services (EMS) to the county.
830-257-8449
www.kerrvilletx.org/107/Fire-Department
Burn Procedure
* Always check to see if the burn ban is in effect for Precinct 1. The burn ban hotline is 830-792-4328. The burn ban can be lifted and then reinstated more than once in a 24 hour period. So even if you checked in the morning, re-check if you don’t start your burn until the afternoon.
* Always notify the Kerr County Sheriff’s office using their non-emergency number: 830-896-1216. They will list your address as the site of a controlled burn. This will prevent them from sending the fire department to your property and possibly fining you. Of course, if it becomes uncontrolled, you call 911 immediately.
* The SEOA does not approve or disapprove of controlled burns on your property. Please notify any of the Board members or a member of the AAC that you are conducting a controlled burn. That way we know not to call 911.
* Locate your burn pile a safe distance from all structures and standing timber, yours and your neighbors'. Where possible locate your brush pile to minimize its visibility from the road.
* Before you start your burn, make sure you have enough water hose connected and in position to reach your burn pile and at least 10 yards beyond.
* Use your common sense. Even if the burn ban is lifted, that does not mean it’s safe to start a burn. Keep your eye on the wind direction and strength. Also watch the relative humidity. Multiple small brush piles are easier to control than one big one.
Hospitals
Peterson Regional Medical Center
830-896-4200
www.petersonrmc.com
South Texas Veterans Health Care System (STVHCS)
Kerrville VA Hospital
830-896-2020 or Toll free 866-487-1653
www.va.gov/directory/guide/facility.asp?id=5308
US Postal Services
Informed Delivery Notification
www.usps.com/manage/informed-delivery.htm
Kerrville & Kerr County Services
Kerr County
Kerr County Rabies and Animal Control
Kerr County Rabies and Animal Control will respond to calls regarding animal bites, animals in traps, high risk rabies carriers, animal cruelty, injured or sock animals, and loose livestock and enforces County and State laws. Office hours are 8-5 Mon.-Fri., but an office is on call after hours for emergencies only. Emergencies consist of law enforcement assist, animal bites, and high risk rabies carriers. All after hours calls should go through the Kerr County Sheriff’s Department. The Sheriff’s Department will respond first, then determine whether or not to contact the on-call officer.
830-257-3100
www.co.kerr.tx.us/animal
City of Kerrville
Includes links to Kerrville Convention & Visitors Bureau, Kerrville Chamber of Commerce, West Kerr Chamber of Commerce, parks and city departments.
www.kerrvilletx.gov
Kerrville Native Landscape Certification Program (NLCP)
Butt-Holdsworth Memorial Library
Kerr Regional History Center
830-257-8422
www.kerrvilletx.gov/1457/About-the-Library
Utilities
Water
Aqua Texas operates a well on a dedicated well lot within Saddlewood Estates to provide groundwater to property owners.
For information regarding establishing an account, billing, customer service or emergency contact customer service at:
877.WTR.AQUA or 877-987-2782
www.aquawater.com
Electric
Kerrville Public Utilities Board (KPUB) provides electrical service to a portion of Saddlewood Estates lots, primarily to lots in the lower portion of the neighborhood. To determine whether your lot is service by KPUB or not or to contact them regarding existing service, call:
830-257-3050
www.kpub.com/ResidentialService.aspx
Central Texas Electric Co-op (CTEC) provides electrical service in the other part of the subdivision, primarily to lots at higher elevations. To start service or to contact them regarding existing service, call:
800-900-CTEC (2832)
www.ctec.coop
Telephone/Internet/Cable TV
Each of the following provides one or more of these services to residents in Saddlewood Estates. Pricing and bundling vary. Contact information is provided for each.
Viasat Satellite Internet provides satellite internet services
855-393-3302
www.Viasat.com/internet
Windstream provides internet, digital TV (DISH), and home phone services
866-445-5880
www.windstream.com
Spectrum provides cable TV, internet and phone services
844-316-8554
www.spectrum.com
DISH Network
1-877-653-0020
www.usdish.com/tx-dishnetwork-kerrville.html
Direct TV – multiple authorized dealers serve the Kerrville area. For more information complete an internet search for Direct TV Kerrville or consult your local telephone directory.
Recycling Services
Reservation Recycle provides curbside recycling services for Kerr County (outside the Kerrville city limits). The Saddlewood pick-up date is every other Wednesday.
For information regarding establishing an account, billing or customer service contact Lloyd Kneese at:
210-380-9086
reservationrecycle@gmail.com
Garbage/Trash Pick-up
Waste Connections, Inc aka Vaquero Waste & Recycling
855-809-2783
wasteconnections.com
Waste Connections provides a trash can and picks up trash placed at roadside on Friday of each week.
Speedy & Son Trash
PO Box 440
Mountain Home, TX 78058
(830) 928-9266
www.speedyandsontrash.com
Speedy & Son use a pick-up truck and a trailer to pick-up the trash. This is much easier on the Saddlewood Estates roads than other trash pick-up providers. All trash must be bagged and placed at the roadside. Weekly pick-up day is Thursday.
Call Before You Dig
Dial 8-1-1 to arrange for underground utilities to be properly marked before digging.
Schools
Public Schools
Kerrville ISD
http://www.kerrvilleisd.net/
Elementary School: Tally Elementary School
https://www.kerrvilleisd.net/Domain/15
Middle School: Hal Peterson Middle School
peterson.kerrvilleisd.net
High School: Tivy High School
https://www.kerrvilleisd.net/Domain/8
Private Schools
Notre Dame Catholic School, Pre-K, Kindergarten, Grades 1-8
www.notredameschool.cc
Our Lady of the Hills College Prep
http://www.olhcollegeprep.org/
Schreiner University
www.schreiner.edu
Newspapers
Kerrville Daily Times
Tuesday, Thursday, Saturday
830-896-7000
www.dailytimes.com
HILL COUNTRY COMMUNITY JOURNAL – KERRVILLE’S HOMETOWN NEWSPAPER
Wednesday
830-257-2828
www.hccommunityjournal.com
San Antonio Express-News
210-250-3000
www.mysanantonio.com